GMetrix Marketing Practice Exam

These questions are part of the practice quiz. Start practicing

• What is an effective way to measure your teaching performance during an online course?
• Which tool is most useful in helping Customer Service support sales strategies?
• In a pitch deck, which component determines the size of the market and describes potential customers to provide a customized plan to reach them?
• Which pricing strategy involves pairing several products together and selling them for less than their individual prices?
• Which stage is described as 'The business is legally formed, and sales start to occur'?
• Which term best matches the definition: 'Bringing new and unconventional ideas to the table and finding creative and new solutions to the way things are done'
• Which characteristic means thinking about and planning for the future?
• Which is one of the greatest risks of being an entrepreneur?
• A startup founder accepting some compensation in company stock is receiving which form?
• In the Design Thinking Process, which description corresponds to 'Create Solutions'?
• For a worker paid a fixed amount for each lawn completed, which form of compensation best describes this pay structure?
• A company's _____ may play a role in pricing.
• What should happen after one determines a company's quality control process meets the company's quality standards?
• Which term is defined as: 'Decision-making based on morals and doing the right thing'
• How many years is the SBA equipment/inventory loan payback?
• Which of these is a benefit of entrepreneurship?
• In a pitch deck, which component talks about the traction that a company has gained, such as crowdfunding?
• Which description best describes a business plan?
• Which Creative Commons license is abbreviated as CC and identifies it is a Creative Commons license?
• Which role is responsible for managing cash flow, budgets, and forecasts?
• A startup employee agrees to receive some of their pay in company stock. Which form of compensation is this?
• Sharon owns a law firm. She has recently begun earning more money, and the firm's finances are doing well. In which business life cycle stage is Sharon?
• What formula is used to determine a company's CAC?
• Which characteristic is about turning one's ideas into action or bringing in new ideas to generate more or better business?
• In the Design Thinking Process, which description corresponds to 'Try Your Solutions'?
• Which data type provides information about customers' values, personality traits, motivations, and how they view the world?
• Which action best describes the purpose of follow-up in sales?
• A typical purpose of an operating budget is to project which of the following for a period?
• When starting a new business, which type of cost should be separated from one-time costs?
• Which description best matches Lean Canvas?
• Which of the following is a common characteristic of angel investors?
• Which statement best defines direct competitors?
• What is the formula for determining a break-even point?
• Which of the following is a way customer service and support can affect sales?
• A tested and proven process is valuable to companies; they may want to use which materials?
• Which type of e-commerce product refers to a downloadable file or streaming content?
• What is the purpose of a minimum viable product?
• In a pitch deck, which component specifies how the investors' money will be used and why the funds are necessary to grow the company while using data to back up the stated information?
• Which statement best describes what a high customer acquisition cost (CAC) could indicate?
• Which best describes the role of a person who owns stock in a company but does not manage daily operations?
• Which of the following is NOT one of the three characteristics typically possessed by successful entrepreneurs' mindsets?
• Which expense is a fixed cost for a small office?
• Which statement describes a characteristic of debt financing?
• An executive summary should briefly explain everything in a business plan in how many pages?
• Which intellectual property protects a band's song from being stolen or reproduced?
• John's company acquired 5,000 new customers last year. They spent $20,000 in marketing costs and $15,000 in sales costs. What is John's CAC?
• Which description best fits a Franchise?
• Melody owns a dog grooming business. Her total monthly cost is $2,750. She charges $25 per grooming service. How many dogs must Melody groom to break even each month?
• A nonprofit has a _____ status.
• Starting balance $20,000; ending balance $14,000; what is burn rate?
• A sandwich shop wants to send out a coupon to people and plans to utilize the United States Postal Service age and income demographics to determine who will receive a coupon. Which marketing method is the sandwich shop using?
• Which compensation type is defined as a fee paid to an employee for completing a task?
• Which term describes a transaction that occurs between two businesses?
• Tom owns a hat shop. His total monthly cost is $1,850. Each hat costs $50. How many hats must Tom sell to break even each month?
• What is the correct order of the first three steps in the sales process?
• Holden's equity is calculated from his assets and liabilities. If total assets are $31,900 and total liabilities are $18,200, what is equity?
• Which stage is described as 'Identify how a product or service solves customers' problems'?
• What should you research before creating a product?
• Which description best defines a Non-profit?
• Which pricing strategy sets high prices when a product is introduced and then gradually lowers the price?
• Which stage of the business life cycle is commonly associated with Take-off?
• What formula is used to determine a company's customer retention rate?
• Harvey owns a restaurant. He had 425 customers at the end of the second quarter, 455 customers at the beginning of the second quarter, and 17 new customers in the second quarter. What is his customer retention rate for the second quarter?
• Which data type is statistical information about customers like their age, gender, ethnicity, income, and employment?
• Which channel is primarily used for broad-reach marketing via physical mail campaigns?
• A law increased the minimum wage by 30%. What is the minimum percent the owner must raise labor charges to balance higher expenses?
• CAC is calculated as total marketing and sales costs divided by the number of new customers. Which option represents this formula?
• What type of e-commerce product did Tim purchase from a streaming service?
• What is the purpose of an employment contract?
• What is the formula for determining run rate?
• Which category would a downloadable software license most likely fall into?
• A hair salon acquired 100 new customers. Marketing costs = $1,000; Sales costs = $10,000; Salaries = $96,000. What is the customer acquisition cost?
• Which term is defined as: 'Coming up with solutions to solve a problem'
• In a pitch deck, which component discusses what the competition is doing and how to improve upon what the competition is doing without being disrespectful toward the competing companies?
• Which type of transaction describes a sale between businesses?
• Buying office space is ______ in the long run in comparison to leasing.
• In a SWOT analysis, the example 'Increase in weddings expected as COVID restrictions ease' belongs to which element?
• Which pricing strategy uses high quality products marketed to high-income individuals?
• Which description best matches the Direct-to-Consumer sales channel?
• Barry owns a small business. He spent $15,000 on marketing expenses and $5,000 in sales costs last year. He obtained 1,000 new customers. What is his CAC?
• Which data type provides companies with their customers' locations to see the areas with high or low sales volumes?
• Which two characteristics generally define a small business?
• Which step involves developing a presentation tailored to a potential client and their specific needs?
• What is the description for the Take-off stage in the business life cycle?
• SWOT analysis threats refer to:
• Which trait refers to tackling goals with courage and perseverance, even when it is challenging?
• If total revenue stays the same and expenses increase, which of the following happens to net income?
• Franchises will generally have higher ______ but they offer ongoing support and training.
• What statement best defines indirect competitors?
• Anytime someone wants to use a ______ on their products, they must obtain a license to use them.
• In a SWOT analysis, 'Large gallery of stock photos' would be categorized as which element?
• What is the formula for determining ending cash balance?
• According to the year-end balance sheet, what is the equity in the business?
• Which term is defined as: 'Preventing and removing any corruption and unethical behavior that could harm a business, the community, or the environment'
• Which term describes a business purchasing goods for use in its operations or for resale?
• Terri owns a computer repair shop. Her revenue at the end of last month was $7.450. What is Terri's run rate?
• Which statement is an eligibility requirement for an SBA grant?
• Joey has opened a restaurant. He paid a large amount of money up front to get the business started. He only sells products that are licensed by someone else. What type of business opportunity is Joey a part of?
• Bank loans are categorized under which balance sheet category in the example?
• Which of the following segments focuses on geographic location such as city or region?
• Which of the following is a current asset in the example balance sheet?
• Elizabeth sells makeup and has a team of distributors that she has recruited to sell makeup with her. She earns a percentage from all of the sales that the distributors make. What type of business opportunity is Elizabeth a part of?
• In a growing business life cycle, which stage involves rapid growth and financing needs and is exemplified by the company taking off?
• In the described business life cycle, which stage is associated with rapid growth and the need for financing?
• In a pitch deck, which component highlights key team members' skills, expertise, and experience?
• What is the formula for determining equity?
• Which statement describes the Pivot or Persist stage?
• Which statement about equity funding is correct?
• Deidre owns a pet store. Last month, her income was $5,500, her cost of goods was $800, and her total expenses were $2,600. What are Deidre's net income and gross income for last month?
• What is the formula for determining selling prices?
• Which stage is described as 'A business starts to earn revenue'?
• What type of data allows companies to anticipate their customers' needs and behaviors by observing their buying habits?
• Lauren owns a restaurant. She had a beginning cash balance of $2,500, $57,250 in total cash sales, $5,300 for utilities, $7,500 in loan payments, and $3,200 for marketing costs. What is Lauren's ending cash balance for the year?
• Which term matches the definition: 'Working with others towards a common goal'
• Which element should be included in a sales strategy?
• Which statement about indirect distribution is true?
• What should the landscaper do first to assess the viability of adding water features?
• Which option lists the correct order of the following business life cycle stages from first to last?
• Which funding option must be repaid with interest and has maturity terms that vary by loan type?
• What is value engineering?
• Which option is NOT a suggested tip for dealing with negative customer feedback?
• Indirect distribution channels use ________ to sell their products to the end customers.
• Which trait is about believing that one can accomplish anything if one works hard?
• Which of the following is an example of a direct distribution channel?
• What is a primary benefit of starting a new business without purchasing a franchise or buying an existing business?
• Which characteristic is commonly used in demographic segmentation?
• Which metric best measures the efficiency of turning marketing spend into new customers?
• Which funding option involves pre-selling products on an online platform to raise capital?
• In the lawncare service strategy described, which core action is essential?
• Which is a disadvantage of S corporations?
• Which term is defined as: 'Working toward achieving a goal without someone directing and ensuring it is being done'
• Which CC license requires that adaptations be shared under the same terms?
• Which of the following is NOT an online marketing platform?
• Which design thinking stage involves spending time empathizing with customers to understand their experiences and needs better?
• When setting one's own quality standards, one must ensure they are _______
• If current monthly revenue is $8,000, what is the annual run rate?
• Which step involves alleviating concerns presented by the customer?
• Which of the following is an example of secondary data?
• Which is one of the greatest benefits of being an entrepreneur?
• Which channel sells primarily to business customers?
• What is the formula for determining income tax expense?
• Which component provides an overview of the employees and others that are part of a business?
• Which marketing activity is considered offline?
• Which of the following is a factor considered in Fair Use analysis?
• In the described sales process, which step corresponds to getting a client's decision to purchase or not to move forward?
• Which corporate form is subject to a double layer of taxation?
• In addition to identifying the problem a product solves, a value hypothesis should promote things like product features, pricing, and the ______ as a means of enticing potential customers to purchase the product.
• Product/market fit occurs when a business continues to grow due to customer demand.
• During the design thinking process, what is a common step teams should perform?
• It is becoming more and more common to sell products and services ______.
• Which activity is part of setting up a test marketing strategy?
• _______ is measured by how well the product or service successfully serves its users' purpose.
• Which characteristic is defined as trusting one's self, one's goals, and one's progress?
• Which of the following is a valid way to determine a customer's service needs?
• Which characteristic describes the way one approaches new ideas and ventures?
• If Net profit is $20,000 and Cost of investment is $100,000, what is ROI?
• A business has assets of $12,000 cash, $5,000 inventory, $8,000 equipment, and liabilities of $4,000 loan and $1,000 credit line. What is equity?
• What is the formula for determining net profit?
• Which statement about the role of customer service in a sales strategy is true?
• In a pitch deck, which component discusses the customer problem the products or services solve?
• Using a product once is an indicator of product/market fit.
• If income is 5000, cost of goods sold is 1500, and expenses are 1200, what is net income?
• Korryn works at a convenience store. When she was hired, she would work 40 hours per week and receive $15 per hour of work. The company also gives all employees partial ownership in the form of shares. Which form of compensation does Korryn receive for her work?
• Billie manages the budget for a toy manufacturing company. In addition to this, she also negotiates financial matters with other companies on collaborative projects. Which best describes the role Billie plays in the toy manufacturing company?
• In a pitch deck, which component provides a brief overview of the company's mission and the value provided to customers?
• Variable costs ______ depending on production.
• Which IP protection protects an invention from being copied for a limited time?
• Danny sells skateboards. One skateboard sells for $55, and the cost to produce a skateboard is $35. What is Danny's return on investment (RO)?
• Tina owns a car dealership. She paid $50,000 for each vehicle and wants to make 25% on each car sale. What is Tina's selling price?
• A regional sales map shows low sales in the Midwest. To boost performance, where should the company focus its future sales efforts?
• What should marketing plans include?
• Which form of advertising is the most dominant medium?
• Devin owns a clothing store. He paid $23 for each pair of jeans, and his desired profit margin is 18%. What is Devin's selling price?
• Which formula correctly calculates gross income?
• Which item is typically considered an ongoing operating expense?
• What is the value of unearned revenues on the balance sheet?
• Which formula best represents return on investment (ROI) in the examples provided?
• Arrange the quality control process steps in correct order.
• Which of the following is an example of a physical sales channel?
• Which statement best describes how a quality control process should be treated after results are obtained?
• Which source is commonly considered secondary data?
• Which description matches an S corporation?
• A company starts with 500 customers, gains 25 new customers during the period, and ends with 520 customers. What is the customer retention rate for the period?
• Kelly purchased a rug at a local home decor store. What type of transaction is this?
• Which option best describes psychographic segmentation?
• What is the formula for determining burn rate?
• The statement 'COVID pandemic restrictions disallow large family gatherings' is an example of which SWOT element?
• Which of the following is an asset?
• Which statement best defines entrepreneurship?
• Which statement is a key requirement for something to be considered a trade secret?
• What is a primary purpose of customer service?
• Which channels are heavily used in digital advertising and sometimes utilize influencers?
• A rancher retiring and considering selling half his land and adjacent ski development; which viable opportunity does he foresee?
• Which characteristic means adapting to change, loss, and disappointment?
• Which statement best describes weaknesses in a SWOT analysis?
• Sarah works at an auto shop. She performs car repairs and maintenance while abiding by the safety guidelines outlined at the shop. She is paid an hourly wage. Which best describes the role Sarah plays in the auto shop?
• Which stage is described as 'Sales gain momentum and a business starts to grow'?
• What is one of the first steps you must do before creating a product prototype?
• What is the main drawback of a sole proprietorship?
• In the design thinking process, which stage involves coming up with solution ideas?
• Which pairing correctly matches the distribution type to its description?
• Jake owns a garden supply store. His revenue at the end of last month was $12,200. What is Jake's run rate?
• Kevin owns a toy company. How should he ensure that his customers are receiving a high-quality product?
• Which design thinking stage involves analyzing observations and information to identify the core problem?
• Which description matches the BY license in Creative Commons?
• Which pricing strategy sets prices low to establish a reliable customer base and then raises prices later?
• What is a key difference between small business owners and entrepreneurs?
• Which term describes a segment based on lifestyle and values?
• Before offering a new service, one of the first steps you must take is to identify what?
• Fixed costs change depending on the volume of production. True or False?
• A business spent 30,000 on marketing and 10,000 on sales last period and gained 2,000 new customers. What is the CAC for that period?
• What is a Target Market?
• Which of the following is an example of primary data?
• An affiliate marketing campaign cost $1,000 and generated $1,200 in sales. What was last month's ROI?
• A value hypothesis explains the reasons why a customer may choose not to use a product.
• If value of investment is $50,000 and cost of investment is $40,000, what is net profit?
• Which of these is a characteristic of a successful entrepreneur mindset?
• Which statement best describes strengths in a SWOT analysis?
• An operating budget projects which of the following?
• Which CC license requires credit to the creator?
• Temporary storage is associated with a distribution center.
• If Sales Revenue Last Year was $350,000 and Current Year is $402,500, what is the sales growth percentage?
• What does RO stand for in the given example?
• How many years is the SBA real estate loan payback term?
• You opened a for-profit adult technical school and want to advertise it to potential students across your state. Which marketing method would be most appropriate?
• What is the formula for determining gross profit?
• Which corporate form is commonly associated with double taxation in traditional tax practice?
• Which form of compensation is based on hours worked and paid at a fixed rate?
• A barber charges $20 per haircut. With total monthly expenses totaling $5,000 and 200 haircuts, what price per haircut is required to break even after increasing the salary to $4,000 per month?
• A prebuilt service such as Software as a Service (SaaS) is best described as which type of service?
• Which funding option uses the owner's own savings to fund the business?
• What is a value proposition?
• In a pitch deck, which component discusses how a business works, how it makes money, and describes some of the marketing strategies?
• Which two types of compensation would be appropriate for lawn care employees with variable hours?
• Network marketers make their money through _______
• Which activity would be considered collecting primary data?
• A local restaurant tracks a loyalty program with 100 starting customers, 120 ending customers, 40 new customers, and $240 in free dinners redeemed. What was the customer retention cost?
• Dylan owns a small grocery store. The store has not been receiving a lot of business during the last few months and has been making a low profit. Dylan has a meeting scheduled to discuss these issues with other employees of the grocery store. In which business life cycle stage is Dylan?
• A lean canvas should only be ________ page long, discussing key information, without all the details one would see in a business plan.
• For a startup with plans to grow and possibly sell shares to the public, with international founders and a desire for liability protection, which structure is appropriate?
• Investors use customer acquisition costs (CAC) to determine if a company is _______.
• Larry owns a shoe store. His starting balance last month was $17,300. His ending balance was $14,700. What is Larry's burn rate?
• Which statement about angel investors is commonly true?
• Which statement best describes opportunities in a SWOT analysis?
• Net income is defined as which of the following?
• Jean owns a printing company. She had 100 customers at the end of the third quarter, 101 customers at the beginning of the third quarter, and five new customers in the third quarter. What is her customer retention rate for the third quarter?
• Jonas owns a pizza shop. He had 300 customers at the end of June, 310 customers at the beginning of June, and 20 new customers in June. What is his customer retention rate for June?
• Which of the following is a key component of establishing a Product Quality Control Process?
• Which document is commonly used as a concise, one-page overview of a business model and plan?
• Which of the following best describes the burn rate in a cash flow context?
• Which of the following is NOT one of the three things to consider regarding the mass delivery of your lawncare service?
• Which statement best defines a Market/Fit Hypothesis?
• When an employee is hired, the contract outlines the employee's and the employer's _________ and the terms of employment.
• Which statement describes the Maturity stage of the business life cycle?
• Product/market fit automatically results in high-volume sales.
• In the handyman services business, given the following data, what is the projected ending cash balance for the month?
• Linda's company acquired 6,000 new customers last year. They spent $40,000 in marketing costs and $20,000 in sales costs. What is Linda's customer acquisition cost (CAC)?
• Clare sells gourmet boxes of chocolates. One box of chocolates costs Nancy $6.75 to produce. She sells her boxes of chocolate for $10.00. What is Clare's return on investment (ROI)?
• Ronda owns a food truck; which intellectual property law best protects her recipe from being stolen or replicated by competitors?
• One value of using ________ material is that they are usually well-recognized, which may help to boost sales.
• Which Sales Channel has been opened to manufacturers because of digital tools?
• Which statement best describes the break-even point?
• Which item is typically included when calculating start-up costs?
• Which statement is true about digital products compared to physical goods?
• _______ marketing lets marketers place ads on websites within search engines.
• Direct distribution is the same as a zero-level channel.
• Which is a characteristic of a business opportunity?
• Which step involves contacting a client or potential client?
• Which IP protection helps protect brand names, logos, and business names?
• Which term describes a market segment based on age, income, education, and family size?
• On a balance sheet, which category does Equipment belong to?
• If revenue is $9,000 and cost of goods sold is $1,200, what is gross income?
• What is the primary function of fulfillment centers?
• What is the total liabilities value on the balance sheet?
• Which of the following is not typically reported on a balance sheet?
• Which of the following is considered a main type of distribution channel?
• Which document is typically used to pitch to investors and includes visuals and slides?
• Which phase follows Launch in the product/market fit sequence?
• Which term describes an investor who owns shares but does not engage in daily management?
• Which of the following is NOT a segment typically included in a Marketing Plan?
• Which description best matches the Chief Financial Officer (CFO) in a business management team?
• A minimum viable product is a prototype used to test ease-of-use and _______
• What is the total assets figure on the balance sheet example?
• What is the formula for determining net income?
• If income is 8000 and cost of goods is 2500, what is gross profit?
• If a business reports monthly revenue of $12,200, what is the annual run rate?
• Which step involves demonstrating to the customer how a product or service meets their needs?
• In the Design Thinking Process, which description corresponds to 'State Your Users\' Needs and Problems'?
• Billboards are commonly seen on the sides of freeways, on _________, and on benches throughout cities.
• Which design thinking stage involves creating multiple inexpensive versions of the product, known as minimum viable products (MVPs)?
• Which of the following is a source of equity funding?
• Which stage is described as 'Develop an idea for a product or service'?
• Which CC license permits only noncommercial uses of the work?
• Which funding option provides free money that does not have to be paid back?
• In a SWOT analysis, 'Working alone, no skilled help' is best categorized as which element?
• Rose ordered a package of macaroons from an out-of-state bakery. She received the cookies the following week. What type of e-commerce product did Rose order?
• In the design thinking process described, what is the correct order of the stages?
• Which financial plan includes a budget, 12-month profit and loss projection, cash flow statements, a breakeven analysis, and capital requirements to show investors how their money will be spent?
• Which of the following is NOT listed as one of the three characteristics that help identify a business opportunity?
• James manufactured his own bicycle brand and needs to set a selling price. The manufacturing cost per bike is $65, and his desired profit margin is 15%. What is James's selling price?
• Beth is the chief marketing officer for a large law firm. After reviewing sales data, she notices most cases come from clients in a neighboring city. She decides to boost advertisements in that city to increase case numbers. What concept did she identify?
• If you want some benefits enjoyed by large corporations but avoid double taxation and protect from liabilities, which structure fits you with four partners who won't sell shares publicly?
• In the Design Thinking Process, which description corresponds to 'Challenge Assumptions and Create Ideas'?
• Which executive is primarily responsible for overseeing day-to-day operations?
• _______ marketing is accomplished by companies using specific technical elements to ensure that search engine crawlers easily find and index the content, placing their article in the top search results.
• Which statement best describes how fulfillment centers differ from direct distribution?
• Which trait is about the amount of loss one is willing to take when making investment decisions?
• Break-even point if total cost is 6000 and price per unit is 60?
• A company starts the period with 500 customers, gains 120 new customers, and ends with 580 customers. What is the customer retention rate for the period?
• Amanda's equity is calculated from her assets and liabilities. If total assets are $30,000 and total liabilities are $6,800, what is equity?
• Place the stages of the business life cycle in the correct order.
• Direct distribution is also known as a zero level channel.
• Which term describes maintaining a relationship with customers to obtain repeat business and potential referrals?
• Arrange the phases of product/market fit in the correct order.
• Which statement describes a characteristic of direct distribution compared to fulfillment centers?
• Which of the following is typically a fixed cost?
• Which phase comes last in the product/market fit sequence?
• When considering the reliability of the management for a business opportunity, what else should one consider at this time?
• A key example of a prebuilt _______ service many companies use is a Software as a Service (SaaS) platform.
• Which marketing medium makes it easy to target a specific geographic location?
• A bakery is testing a new artisan bread. Which criterion best indicates the quality of the new product after taste samples?
• Which form of marketing lets marketers place ads on websites within search engines?
• Which marketing channel usually occurs when customers have subscribed to receive promotional materials?
• Which statement best describes a Pitch Deck?
• A common financial risk that entrepreneurs encounter is _________
• In the Design Thinking Process, which description corresponds to the element 'Research your users\' needs'?
• Jerry owns an ice cream parlor. His starting balance last month was $1,900. His ending balance was $2,200. What is Jerry's burn rate?
• What is the formula for determining a return on investment (ROI)?
• Which term matches the definition: 'Solving problems in the best way by considering a variety of potential solutions to the problem'
• A target market is the _______ markets its products and/or services to which a company
• Which outside entity might set quality control standards in some industries?
• What does CAC stand for in marketing metrics?
• Ben owns a print shop. Last quarter, income was $8,000, cost of goods sold was $650, and total expenses were $4,300. What are Ben's net income and gross income for the last quarter?
• Which step involves finding potential customers?
• You create a new type of electric shaver that is light-weight, portable, and holds a longer charge. Which action is essential when mass-producing the product?
• SBA grants are best described as free money that does not have to be paid back.
• Which business plan component summarizes what one wants to accomplish with a business, the products and services offered, financial outlook, funding needed, goals, and achievements?
• Which funding option typically involves the investor taking a stake in the company in exchange for funding?
• What should be done with the results of internal quality assurance testing?
• Which expense is a variable cost?
• Which pricing strategy targets customers who want to save as much money as possible?
• Factors that aid in determining whether a business opportunity is viable include market size, _____________ manage of cash flow, management skillets, and passion.
• Which statement is NOT a correct description of market/fit hypothesis?